Whether you’re looking to have one small marketing leaflet, several user guides or a full website translated, selecting the right language service provider is key.
Many customers believe that larger translation agencies will generally provide better translations than smaller firms. But is that really the case?
A few years ago, Brian McConnell, a writer for the Globalization & Localization Association, wrote an interesting article in which he highlights the following:
“I generally recommend that customers avoid the big companies unless they are going to generate six to seven figure annual budgets. The reason isn’t that the big translation companies are bad, it’s just that their incentive is to focus on large accounts or accounts that might grow quickly. You’ll get more attention and better service from small and mid-sized companies, and as noted above, new tools make it straightforward to manage multiple providers, and to do much of the project management yourself.”
My Translation Manager sprl perfectly matches Mr. McConnell’s conclusions.
My Translation Manager sprl offers:
1. A better customer service
The first and main advantage of selecting as a partner a smaller company such as My Translation Manager sprl is the superior level of customer service. In fast changing markets, customers place value not only in the products and services they receive, but also in the quality of the contact and responsiveness they receive from their partners. In that field, no rigid major translation company can match the flexibility of a small organization.
2. Competitive rates
The second, and not less important, advantage of using the services of a smaller translation agency such as My Translation Manager sprl is that we usually charge lower and competitive rates. Customers don’t have to pay for large employee overhead, fancy offices or expensive company cars. Our customers only pay for the high quality translation services they receive….not more….not less!
3. High quality
Some people believe that larger translation agencies provide better translations. This is a totally false preconception.
As already stated, larger translation agencies always invest more money in their infrastructure and operations (extensive..and expensive….staff, large offices, business trips, company cars, marketing activities, compensation of shareholders, etc.) than they do in selecting and hiring the actual translators who will do the job. Furthermore, they usually put a lot of pressure on their partners to reduce prices…which is certainly not a good way to achieve quality.
The approach of a smaller company such as my Translation Manager sprl is totally different. We don’t have extensive staff or fancy offices! We don’t have luxury company cars! Instead we prefer to invest our money in working only with the best translators and the best tools available. No part time-Fiverrs or cheap tools with My Translation Manager sprl. We only use high-quality professional translators. Of course, they are more expensive….but they also offer better services…..it’s a simple as that!
High or low quality translations will never be defined by the size of the translation agency, but always by the quality and professionalism of the translators. The translator’s qualifications and experience, background and even interest in the subject matter are key factors to the quality of a translation.
MY TRANSLATION MANAGER (MyTM) 